Deliver Excellent Client Service During a Pandemic
With furloughs and layoffs on the rise, your clients’ legal departments are likely absorbing more work with far fewer headcount due to COVID-19. Now more than ever, it’s critical that…
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Crafting Effective COVID-19 Client Communications
Every law firm is flooding their client base with information on how best to navigate the pandemic. Whether penning a client advisory on work-from-home policies, COVID’s impact on the M&A…
The Payoff Principle: On Process
In previous articles – The Payoff Principle: Producers Wanted!, The Payoff Principle: On Purpose, and The Payoff Principle: On Passion, I’ve looked at the power of purpose (the direction you…
The Careerist: Zen and the Art of Lawyering
Lawyers are often thought of as a miserable lot: depressed, anxious, bitter and frequently alcoholic. Whether this is true or overstated is a matter of debate. But the view that…